This morning I had my first Mildura appointment. As with a lot of people who have policies with large companies and have not received service in a long time this client had the same removed attitude. 'Why should I deal with you', more or less.
I cannot despise this as I fully understand. In any organisation if people who have once been welcomed in are not nurtured they become used to being independent and they go off and do their own thing, even if it is not the best thing for them.
My role is to win back the lost and disaffected. Quite a challenge but I can do it with compassion and understanding.
Not all I go to will receive me, because they have other stuff going on in the way. This man was distracted with business concerns. Yes I can help but unless he can see that he will stay as he is, lost, until he is in a place where he is free to see and be found.
What am I saying? It is not about me, move on to the next one and keep looking for those who are ready to receive.
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